Why can I not find an item by entering the item code, when I just entered the item in Rapid Rental?

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Most of the difficulties experienced when searching for items or customers, concerns the indexes. Indexes organize information in Rapid Rental, and allow the program to find information quickly. When the indexes are “damaged” the software may have difficulty looking things up. These problems are readily solvable. Simply rebuild the index from the Indexing File Maintenance menu. (Main menu, C-1-E).